Legal

Privacy Policy & Terms of Service

Please read these carefully. By using Aurex Mentorship you agree to the terms outlined below.

Last updated: May 2025

Aurex Mentorship ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

Aurex Mentorship is a Forex education and mentorship service. You can contact us at info.aurexmentorship@gmail.com with any privacy-related questions.

2. What Data We Collect

We collect the following personal data when you use our website or services:

  • Contact form submissions — your name, email address, and message content
  • Booking data — when you book a call via Calendly, they collect your name, email, and chosen time slot
  • Payment data — when you purchase a course via Stripe, payment details are processed directly by Stripe and never stored by us

3. How We Use Your Data

We use the data we collect to:

  • Respond to your enquiries and messages
  • Deliver courses and mentorship sessions you have purchased
  • Send you relevant updates about your enrolment (not marketing without consent)

4. Third-Party Services

We use the following third-party services which may process your data:

  • Web3Forms — processes contact form submissions
  • Calendly — manages booking of free consultation calls
  • Stripe — processes course payments securely

Each of these services has their own privacy policy and GDPR-compliant data handling practices.

5. Data Retention

We retain your personal data only for as long as necessary to deliver our services and comply with legal obligations. Contact form enquiries are retained for up to 12 months. You may request deletion at any time.

6. Your Rights (GDPR)

Under GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing of your data
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email us at info.aurexmentorship@gmail.com.

7. Cookies

Our website does not currently use tracking cookies. If this changes, we will update this policy and add a cookie consent notice.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Last updated: May 2025

By accessing or purchasing from Aurex Mentorship, you agree to the following Terms of Service. Please read them carefully before enrolling.

1. Educational Purpose Only

All content provided by Aurex Mentorship — including courses, mentorship sessions, live analysis, and any other material — is for educational purposes only. Nothing we provide constitutes financial advice, investment advice, or a recommendation to trade any financial instrument.

Trading Forex and other financial markets carries significant risk of loss. You are solely responsible for your own trading decisions.

2. No Guarantee of Results

Past results shared by Aurex Mentorship or its students are not indicative of future performance. We make no guarantee that you will achieve any specific trading results by completing our courses or mentorship programme.

3. Payments & Pricing

All prices are displayed on our products page and are subject to change. Payments are processed securely via Stripe. By completing a purchase you confirm that you are authorised to use the payment method provided.

4. Refund Policy

Due to the digital nature of our products, we do not offer refunds once access to course materials has been granted. If you have an issue with your purchase please contact us at info.aurexmentorship@gmail.com and we will do our best to resolve it fairly.

5. Intellectual Property

All course content, materials, videos, and resources provided by Aurex Mentorship are our intellectual property. You may not reproduce, distribute, or resell any of our content without prior written consent.

6. Acceptable Use

You agree not to share login credentials, distribute course materials, or use our content in any way that is unlawful or that violates these terms. We reserve the right to revoke access without refund if these terms are breached.

7. Limitation of Liability

To the fullest extent permitted by law, Aurex Mentorship shall not be liable for any trading losses, indirect damages, or consequential losses arising from use of our educational content or services.

8. Governing Law

These terms are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

9. Contact

If you have any questions about these terms, please contact us at info.aurexmentorship@gmail.com.